Developing a mobile app to empower women
I worked with a team of designers, developers, and researchers to develop a mobile application that aimed to equip women with negotiation skills. I served as the content lead—writing the bulk of the lessons that would be on-screen—and the user testing lead, who is in charge of planning and coordinating thinkaloud sessions with participants to extract meaningful design insights.
Negotium is an interactive mobile application for training negotiation skills. Research shows that women negotiate less often than men, therefore perpetuating inequality in the workplace (i.e. the gender wage gap). By teaching and providing scalable access to training tools that will empower women to advocate on behalf of themselves, Negotium hopes to make strides toward greater gender equality.
Negotium is a project that incorporates sound research from the Program for Research and Outreach on Gender Equity in Society (PROGRESS), an organization at Carnegie Mellon University that employs targeted programs to educate women and girls about the gender equity issue and teach them to negotiate effectively.
During my time on the team, we went from 0 lesson modules to 10+ (total content created was well over 100,000 words!), 30+ design iterations, new features such as streaks and gamification, and a beta app launch. This project is still ongoing, and I'm excited to see it launch in the near future.
ROLE
Content Lead, User Testing Lead
COMPANY
Carnegie Mellon University HCII, in collaboration with The Program for Research and Outreach on Gender Equity in Society (PROGRESS)
TIMELINE
Aug 2021 - Present
SKILLS
User Research
User Testing & Thinkalouds
Copy Writing & Editing
Mobile Application Development
Figma, Google Suite, Trello
The majority of the research on women and negotiation had already been done, thanks to a previous team of researchers. However, now there was a single, enormous document with bullet points and links that required a translation into bite-sized lessons for the app.
Starting from a separate content spreadsheet, write shorter lessons/modules that cover the research in a user-friendly way. Continually test and iterate on real-world participants to ensure the best experience when loaded onto the design interface.
Our team met multiple times a week in the form of design sprints to gain feedback and iterate on content. I met separately with stakeholders on the design team and the project manager as well to more efficiently create lessons that would fit into the word limits/app vision.
In Fall 2022, I took the helm on user testing, using the Carnegie Mellon University SONA Research Participation Program to recruit participants for thinkalouds. With multiple sessions under our belt, the team used affinity diagramming and interpretation sessions to identify and squash areas of user frustration.
Our team ideated around how to make the app more interactive through FigJam and regular meetings. We tested and went through multiple iterations of achievements, a log with term definitions, quizzes, and a multi-step feedback scenario. Lots of ideas were created, some were discarded, and some were refined.
User Test Participant
User Test Participant
Based on what we've accomplished this past semester, we hope to:
Negotium is an ongoing project. The best is yet to come.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.